Cubby (cubbystorage.com), the leading self-storage platform for facility, revenue, and call management, has announced a strategic integration with swivl (tryswivl.com), the industry leader in AI-powered automation for self storage. It's already being leveraged by multiple ISS top 100 storage operators.

With this integration, Cubby users can now take advantage of swivl’s seamless AI-driven customer engagement capabilities, enabling storage operators to automate routine inquiries, enhance lead capture, and optimize call center efficiency. The combination of Cubby’s robust facility and revenue management tools with swivl’s conversational AI empowers operators to deliver frictionless, 24/7 customer support while increasing operational productivity.

Key benefits of the Cubby-swivl integration include:

• AI-Powered Customer Support – swivl’s chatbot automates responses to common customer inquiries, reducing response times and improving customer satisfaction.

• Automated Lead Capture and Engagement – swivl’s AI-driven chat solutions capture potential customer leads and assist in converting inquiries into reservations and revenue.

• Enhanced Operational Efficiency – automated self-service frees up staff and call center agents to focus on high-value customer interactions, improving productivity.

"By integrating swivl’s AI-powered communication tools with Cubby’s platform, we’re providing storage operators with even more channels to engage with customers and manage operations," said Matt Engfer, CEO at Cubby. "This partnership extends our commitment to innovation in the self-storage industry."

swivl’s AI technology ensures that tenants receive quick, accurate, and personalized responses—anytime, anywhere—freeing up human agents to focus on complex or high-priority customer needs. .

"swivl is dedicated to revolutionizing customer interactions through AI, and our partnership with Cubby aligns perfectly with this vision," said Mason Levy, CEO at swivl. "Together, we’re enabling operators to boost revenue, reduce workload, and provide an unparalleled customer experience."

The Cubby-swivl integration is now available for storage operators looking to improve customer engagement and operational performance. For more information, visit www.cubbystorage.com or www.tryswivl.com.

About Cubby

Founded in 2022, Cubby is the self-storage platform that makes growth simple. Its easy-to-use  platform makes robust facility management software simple, with modern e-commerce, revenue  management, and call management features that deliver real revenue outcomes. Cubby is the  fastest growing software platform in self-storage, trusted by growing and top 100 operators alike.

About swivl

swivl is an AI-powered customer engagement platform that enables self-storage businesses to automate tenant interactions, optimize lead conversion, and improve response times through web, SMS, email, Voice and more. swivl’s intelligent AI agents streamline customer service, sales, and operational workflows, allowing storage operators to scale efficiently.